Return Policy

ROLLBLISS™ Return Policy
At ROLLBLISS™, our mission is to provide our customers with premium jiu-jitsu apparel. We understand that sometimes, a product may not meet your expectations. Therefore, we offer a hassle-free return policy.


Money Back Guarantee/Refund Policy
RollBliss upholds an industry-leading, hassle-free return policy for our clients. Our commitment to customer satisfaction is reflected in our straightforward refund process. If you need to return an item, please do so within thirty days of purchase to receive a full refund to your original payment method, exclusive of shipping fees.

We kindly request adherence to the following conditions:

  • A refund will be processed only after the item has been received by us. Return shipping is the responsibility of the customer.
  • The returned item must be in new, unworn, and unwashed condition, without any damage or shrinkage. It should include all original tags and packaging and must be suitable for restocking. Items that have been altered, damaged, or show signs of wear will not be eligible for a refund.
  • Refunds will be credited back to the original form of payment, covering the cost of the item but excluding any shipping expenses.
  • Please note that custom-made/wholesale items are considered final sale and are not eligible for return, exchange or chargebacks.

How to Return

1. Contact Us: If your order was placed within the last 30 days, please use this link to fill out our return form and begin the process.

2. Shipping: Pack the item(s) securely with any related accessories or documentation.
Attach the shipping label with a tracking number to the package and drop it off at the specified carrier location. We can generate a return label, which you’ll need to pay for at your local post office or UPS pickup point. RollBliss does not cover the cost of return shipping.

3. Processing: Returns are processed within 7-10 business days after we receive the returned item(s). We will inspect the item(s) to ensure they meet our return requirements and then process your refund or exchange.

Exchanges
For exchanges, please follow the return process. Once we receive and inspect the returned item, we will exchange it for the requested item, provided it is available.

Defective or Incorrect Items

If you receive a defective item or one that is different from what you ordered, please contact us immediately. We will arrange for a replacement and cover all associated shipping costs.

International Refunds/Returns/Exchanges

Please note that we are unable to generate return shipping labels for international
addresses. For exchanges from a non-U.S. address, please return your item(s) with a note stating your order number and request. Our team will handle the exchange or refund accordingly. Any exchange items being sent back to you will require shipping fees covered by the customer.

Buddies Over Bullies Apparel – Final Sale Policy

Thank you for supporting our collaboration with Buddies Over Bullies. As a nonprofit partnership, 50% of all profits from this collection go directly toward supporting anti-bullying initiatives. Because of the unique nature of this collaboration, all sales for Buddies Over Bullies apparel are final. We are unable to accept returns, exchanges, or chargebacks for these items.

By choosing to purchase from this collection, you’re helping to make a difference in the lives of those affected by bullying. We appreciate your understanding and support in standing with us and Buddies Over Bullies on this important mission.

Contact Us

For any questions, please contact our customer happiness team at info@rollbliss.com with your order number.

RollBliss Kimonos, LLC

5401 FM 1626

Suite 170-261

Kyle, Texas 78640